What is a gemstone?
A gemstone is a precious stone that amplifies qualities of healing and vitality when paired with the intention of the person who is working with them. They should not be used as a substitute for medical advice, intervention, or treatment. Gemstones are gifts from the earth and should be treated with respect and integrity at all times.
I broke my favourite mala. What do I do?
All of our products are made with love and we pay high attention to quality. But sometimes, these things happen. If your favourite mala has broken, you can send it back to us and we will re-string it for a flat $15 CAD fee. All or most of the beads and embellishments must be included in your package. Be sure to include your return address.
Will my order look like it does online?
We have made every effort to display as accurately as possible the colours and images of our products that appear on our website. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
How do I know my bracelet size?
The products and information found on this website are NOT intended to diagnose, treat or prevent any disease, nor replace professional medical advice. ‘Healing’ is a general non-medical term used to describe one of the beneficial and energetic properties of gemstones. All properties attributed to the gemstones sold by ZenWand are based on traditional uses and holistic research. All ‘healing’ or ‘energy’ jewellery sold on this website is created with the intent to assist with the increase or balancing of subtle energy vibrations within the body.
Zenwand Mala products are not a toy and should not be given to children unattended due to their small size and may be a potential choking hazard. ZENWAND MALA’S & NECKLACES ARE NOT TEETHING NECKLACES OR BRACELETS. Do not leave children or pets unattended with any Zenwand product. Parents/Guardians/Loved Ones are responsible for children wearing Zenwand jewelry.
What is this other logo on my mala bracelet?
Moms Inspiring Kid's Enlightenment (M.I.K.E.) is our organization that supports our current Love Project, our company's passion project to support local loving acts. A portion of the Zenwand proceeds are donated to M.I.K.E. as well as donation are accepted. Check out our Love Project page to see what our current project is!